We pride ourselves on quality craftsmanship, and dependable service. At the same time we are always open to our customer’s comments and recommendations. Rest assured we take your opinions seriously. Whether interested in posting an “atta boy”, or a critique, feel free to let us know what you think. Your satisfaction is our number one priority.
Michael Cote, owner
You guys are fabulous!!
Mark Utz and Mike Fick came to our house Friday and fixed our 5 year old AC handler. It was tough work...One that XXXXX (company in Ellicott City refused to do...saying they would only put in a new one and didn't want to be bothered with a repair!)
Not your team!
The guys did a great job ..cleaned up ..were very friendly and professional and didn't stop the whole time!!
Thank you so much!!
You are now our company to call!!
Pat and Garret Falcone
I just wanted to tell you what a wonderful job Dan and Dereck did with installing my unit. They were very professional and polite. My new unit is awsome, you would never have known they were there, the clean up was emmaculate. I have already referred your company to one of my co-workers. I am very pleased !!!!
Mike, Cody, and to all the guys who worked so hard in my home for a few weeks to make this house a home! My husband and I am VERY impressed with the whole overall experience from the time I made my phone call for an estimate to almost a year later when I needed service done. When someone comes out to your home at 9:30pm at night just so you can sleep comfortably at night in this 98 degree heat shows dedication to the company and the customers! While the unit was being installed, ALL the employees were very friendly, answered all my questions and concerns, made suggestions to improve efficiency, and the best of all the project was done the right way the first time. I could go on and on about how great the guys are but they need the space for the other happy customers. Thank you JEM HEATING & A/C for the job well done!
Just to re-state what I said on the phone, your guys did a great job! They always conducted themselves in a professional and courteous manner toward me, my wife, and even our cat. They were sure to always wear their shoe covers in the house (unlike many other contractors), and kept us informed about what they completed that day and what was up for the next day. They were also very thorough in coverin~ what we needed to do to operate/maintain the systems.
We also appreciate that you scheduled this so the job was completed a day earlier than your estimate
Bob and Christina Kuntz
I want to thank you for wonderful service. I appreciate knowing that when I have a problem with my HVAC, your guys can handle the problem at a reasonable price.
"I am writing to convey my appreciation for the fine job that Cody just completed here at my home. He was professional in every sense of the word. He was punctual (actually early, never a problem), competent, conscientious, and friendly. His efforts & demeanor exceeded my expectations, speak highly of your company, and as a result, I will gladly recommend your company to others. Kudos & keep up the excellent work. Thank you. :)"
Thank you for the professional job! Your guys and their workmanship were outstanding and once again I will say I am so glad you guys ending up doing this project! We look forward to doing more business with you. I know the church is very pleased with you guys also."
Thank you for the 1st class job on my system. It was a pleasure to watch professional quality oriented men perform their jobs in the best interest of the customer. I have been in the fabrication business since I was 18 years old as a fabricating machinist and manager and I know quality workmanship when I see it. You should go far with your business."
Mike special thanks for having my initials JEM, and taking your time late in the evenings to educate me a little about the heating and air business"
J. E. Mead
Thanks for installing the UNICO system, you did a great job. We appreciate your time and help keeping us cool."
Rich & Glenda
Mike, I really appreciate your thoughtfulness and attention! I realize that you are going out of your way for friends and neighbors."
Thanks for the great service call today. Again, thanks for the great and prompt service. You have a great referral from us."
Robert & Karen Barrow
Thank you so much for the excellent work that you did replacing my heating and air conditioning system. I especially appreciated the minimal destruction when removing the wall in the basement to take out the old oil tank. Before you started the job I worried about the entire project, but in the end everything turned out great. I’m so glad that I chose your firm to do this work and would very much recommend your services to anyone requiring heating and air conditioning repairs. Everyone that came to my home was courteous and professional, and everything was left neat and orderly when the job was complete. Thank you again."
Thanks for the great service in repairing our heat pump! Cory was very professional and courteous. It’s been nice doing business with you."
Dave & Sonia